Reverse logistics involves returns, recycling, and refurbishment, requiring skilled professionals to manage the process efficiently. Employees trained in return management, quality inspection, and refurbishment techniques help minimize losses. Their expertise in tracking returned goods, identifying resale opportunities, and handling warranty claims ensures cost savings. Skilled workers also streamline reverse logistics workflows, reducing processing time and enhancing sustainability efforts. By investing in workforce training, companies can optimize returns management, recover value from returned products, and improve customer satisfaction while reducing environmental impact.