Amazon Virtual Agent – Amazon Listing Services
Amazon\'s virtual agent is an AI-powered platform designed to assist users with inquiries, orders, and troubleshooting on the Amazon website or mobile app. By utilizing natural language processing technology, the virtual agent can provide personalized recommendations, track orders, process returns, and answer a wide range of customer queries efficiently. This innovative tool enhances the customer service experience by offering immediate assistance and support 24/7 without the need to interact with a human representative.