Asfera.in offer Inbound call center software which are designed to handle and manage incoming customer interactions efficiently. These services streamline communication processes, ensuring businesses can deliver exceptional customer support and...... Read More
Author: asferatech
Outbound call center software boosts efficiency by automating dialing, enhancing customer reach, and improving lead conversion rates. With real-time analytics, it enables performance tracking and resource optimization, lowering operational costs....... Read More
IVR systems use several techniques to provide a seamless experience. DTMF recognizes and interprets the caller's input to navigate menus, select options, or enter information like account numbers or PINs....... Read More
Inbound calls are those initiated by the customer or client, typically to a company or service provider. These calls are often made to inquire about a product or service, get...... Read More
The IVR system is commonly referred to as For Maintaining a Business Phone System. It provides Dual dual-tone multilingual Frequency (DTMF) which is the front end of an IVR system...... Read More