Konecta Earns 2024 Latin America Company of the Year Award

Frost & Sullivan recently analyzed the customer experience (CX) outsourcing services industry and, based on its findings, recognizes Konecta with the 2024 Latin American Company of the Year Award. Konecta is a best-in-class business process outsourcing and customer relationship management services provider that leverages disruptive technology to enhance customer engagement and operational efficiency.
Konecta employs artificial intelligence (AI) and automation technologies to deliver sophisticated, multichannel customer interactions to over 500 clients across 26 countries. The company provides a seamless customer journey, reducing costs and human errors while maintaining high-quality service for its clients in multiple industries, such as technology, telecommunications, finance, healthcare, and utilities. For this reason, Konecta has rapidly grown to become one of the top providers in Latin America, with an influential presence in Argentina, Peru, Chile, Colombia, and Mexico.

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