When a digital signature cannot be verified by the software, usually because of server limitations or incompatible apps, QuickBooks Payroll Update Error 15215 occurs. In order to fix it, you must first restart your computer and choose Run as Administrator from the menu when you right-click the QuickBooks icon. Configure TLS settings under Internet Options > Advanced Tab, turning on TLS 1.2, and make sure Internet Explorer is the primary browser. If the problem continues, temporarily turn off firewall and antivirus software.