What Is Emotional Intelligence?

Emotional intelligence (EQ or EI) is the ability to recognize, understand, and manage your own emotions, as well as to perceive, interpret, and respond to the emotions of others. The term was popularized by psychologist Daniel Goleman in his book “Emotional Intelligence: Why It Can Matter More Than IQ”, published in 1995.

Unlike IQ, which measures intellectual ability, emotional intelligence is about how well you navigate the complex world of emotions—both your own and others’. It’s a critical factor in building strong relationships, succeeding in the workplace, and maintaining resilience in the face of challenges.