\”Why AI Needs to Be Explainable: Insights from Freshworks\’ Responsible AI Leader\”
In this insightful article, Sreedhar Gade, Vice President of Engineering and Responsible AI at Freshworks, addresses the critical challenges posed by AI\'s \'black box\' dilemma. He emphasizes the necessity for enhanced traceability and transparency in AI systems to build trust and ensure ethical deployment. Gade discusses strategies for demystifying AI decision-making processes and underscores the importance of implementing robust frameworks that promote accountability and fairness in AI applications. This piece offers valuable perspectives for organizations aiming to navigate the complexities of responsible AI integration.